Terms & Conditions

1. Agreement

These Terms & Conditions govern your use of this website and any purchase from [COMPANY LEGAL NAME] ("Zelvinta", "we", "us"). By using the site or placing an order you agree to these Terms, our Shipping Policy, our Return Policy and our Privacy Policy. At checkout you confirm this by ticking "I agree to the Terms & Conditions, Shipping Policy and Return Policy".

We may update these Terms from time to time. The version in force when you place an order applies to that order.

2. Eligibility and account

You must be at least 18 years old, or the age of majority where you live, to place an order. You can check out as a guest; you are responsible for giving accurate contact and shipping details.

3. Products and descriptions

We try to describe and photograph every product accurately. Colors can look different on different screens, and small differences in packaging or appearance may occur between production batches. If an item you receive does not match its description, see our Return Policy.

Products are intended for ordinary personal use as described on their product page. Follow any instructions and warnings supplied with the product.

4. Orders, pricing and acceptance

Prices are shown in US dollars and are checked again when you place your order. Placing an order is an offer to buy; it is accepted when we confirm it by email. We may refuse or cancel an order, for example because of a pricing or listing error, limited availability, or suspected fraud. If we cancel an order you have already paid for, we refund the full amount.

5. Payment

After you place an order you receive payment instructions on the confirmation page and by email. Your order is processed once we have verified your payment. The only reference we ask you to include with a payment is your order number. Orders that remain unpaid may be cancelled.

6. Shipping, risk and title

Products are shipped from our partners' warehouses, which may be located outside the United States. Processing and delivery times are estimates and are described in our Shipping Policy. Risk of loss and title pass to you when the order is delivered to the carrier-confirmed shipping address.

If your order is shipped from outside the United States, any import duties or taxes are handled as described in our Shipping Policy.

7. Returns and refunds

Returns, exchanges and refunds are covered by our Return Policy.

8. Disclaimer of warranties

Except where the law does not allow it, products are provided as described on their product page and without other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. Any manufacturer warranty that comes with a product is passed on to you. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

9. Limitation of liability

To the extent permitted by law, Zelvinta is not liable for indirect, incidental or consequential damages arising from the use of this website or of products bought from it, and our total liability for any order is limited to the amount you paid for that order.

10. Use of the website

You agree not to misuse the website, interfere with its operation, attempt to access it by automated means beyond ordinary search engine indexing, or use it for any unlawful purpose. Content on this site, including text, images and the logo, may not be copied without our permission.

11. Governing law

These Terms are governed by the laws of the State of [GOVERNING STATE], United States, without regard to its conflict-of-law rules.

12. Contact

[COMPANY LEGAL NAME] · [BUSINESS ADDRESS] · support@zelvinta.com